How do I update my email address?

You can update your registered email address directly through the YouTrip app.

1. Tap “More” at the bottom right corner of the app homepage.
2. Select “Personal Information”.
3. Tap the pencil icon next to your registered email address.
4. Enter your new email address and follow the on-screen instructions to complete the verification.

Having trouble updating your email address?

Here are some common issues to check:

1. Incorrect or expired verification code
   The verification code sent to your email is valid for 3 minutes. If the code has expired, request a new verification code.
2. Check your spam or junk folder
   If you have not received the verification email, check your spam or junk folder before requesting a new code.
3. Email address already in use
   You cannot use an email address that is already linked to another active YouTrip account.

If you need further assistance, please contact us at customer.my@you.co.