How do I update my phone number?

You can update your registered mobile number directly through the YouTrip app.

1. Tap “More” at the bottom right corner of the app homepage.
2. Select “Personal Information”.
3. Tap the pencil icon next to your registered mobile number.
4. Enter your new mobile number and follow the on-screen instructions to complete the verification.

Having trouble updating your phone number?

Here are some common issues to check:

1. Incorrect or expired verification code
   The verification code sent to your phone is valid for 3 minutes. If the code has expired, request a new verification code.
2. Too many verification code requests
   For security reasons, your phone number update may be temporarily paused if too many verification codes are requested. You can try updating your phone number again after 1 hour.
3. Phone number already in use
   You cannot use a phone number that is already linked to another active YouTrip account.

If you need further assistance, please contact us at customer.my@you.co.