How do I log in to the YouTrip app?

If you have been logged out of the YouTrip app or have reinstalled the app, you can log in again using your registered mobile number or email address.

Log in with SMS verification

1. Open the YouTrip app and select “Malaysia” under “Where are you based?”
2. Tap “Get Started”.
3. Enter the mobile number registered with your YouTrip account.
4. Enter the 6-digit OTP sent to your registered mobile number.
5. Enter your PIN to log in.

Log in with your registered email address

1. Open the YouTrip app and select “Malaysia” under “Where are you based?”
2. Tap “Get Started”.
3. Enter the mobile number registered with your YouTrip account.
4. Select “Verify via email instead”.
5. Open the verification email from YouTrip and tap “Log In”. Check your spam or junk folder if you cannot find the email.
6. Return to the YouTrip app and enter your PIN to log in.
    

Important: When logging in via email, keep the YouTrip app open in the background throughout the verification process. Closing the app may prevent the login process from completing.